The much-awaited Google Pixel 6 and Pixel 6 Pro models have launched a few of weeks ago but it looks like that even after paying for the premium flagship device, some Pixel 6 Pro users aren’t happy at all. Initially, there were a lot of issues with the software bug then the screen flickering or green tint issue, etc. Now, some reports are coming out that the Google Pixel 6 Pro camera glass or lens breaking, cracking from inside that’s visible enough.
Not only it’s visible from the outside, but the captured images also reflect the issue due to the lens damage. Whereas Google hasn’t acknowledged this problem yet. Recently, multiple reports have been surfaced on the official Pixel Phone Help forum that several Google Pixel 6 and Pixel 6 Pro users are encountering the screen cracking issue. Even though users didn’t drop the device, the automatic display cracking and now the camera lens or glass cracking issue is trending.
But it seems that Google isn’t interested in investigating this issue. Instead, Google experts are claiming that the display glass doesn’t break automatically. There must be some external force creating the pressure on the glass that may lead to cracks or damages.
Whereas some experts are also suggesting not to use the official Google or Spigen cases which may apply too much pressure on the screen. Now, Pixel 6 Pro users are scratching their heads and unable to contact a Google person directly which is again frustrating. Google is literally offering no call or chat support, instead, they prefer forum support which may not come in handy in these scenarios.
It’s needless to mention that both the Google Pixel 6 and Pixel 6 Pro devices are fully protected by the Corning Gorilla Glass Victus which is considered to be the toughest glass ever as of now. The glass protection includes both sides and a camera lens too. However, the toughest glass protection didn’t strong or durable enough to prevent scratches or cracks externally or internally.
Affected Pixel 6 Pro users are quite disappointed by the broken camera lens which is unexpected and unprecedented. It’s also quite costly to replace the entire back glass panel which reportedly costs around $200. One thing we should mention is that even after having been in the mobile industry for the last couple of years, such kinds of issues with the hardware are really unexpected from such an internet giant. Somewhere the manufacturing loophole or the device testing phase has been skipped.
Camera lens glass cracked, no drop, nothing.
I bought the phone in January and Google is refusing to cover it under warranty
219.00 to have the whole back replaced