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How to Easily Fix the SIM Not Provisioned MM 2 Error

Do you see an error on your smartphone that says SIM Not Provisioned MM 2 error? Naturally, when you see this error, you will not be able to make any use of your SIM network. In this guide, I will explain to you why this error happens and what are the possible steps you can take to troubleshoot this issue.

The SIM card is a primary tool to use your smartphone. It uniquely identifies your device among millions of devices that trust use the same network provider. So, it’s important to fix this SIM not provisioned MM 2 error on your smartphone.

sim not provisioned mm 2 error fix

Why Does SIM Not Provisioned MM#2 error Occur?

If the SIM card cannot process any information between your network provider and the device, then it lets you know through this error message.

The MM 2 refers to SIM card slot 2 if the phone has a dual SIM card slot and you encounter the SIM card not provisioned MM 2 error.

The following reasons contribute to this error:

  • A new SIM card is installed in a new smartphone.
  • The contacts on the SIM are transferred to another device or SIM card. 
  • There is a downtime on the network provider’s servers, therefore you are not able to use the service.  
  • In the case of registering and activating a new SIM card on your smartphone after you purchase one, the registration and activation will take a while. Therefore, you may see the SIM card not provisioned MM2 error during that period.

How To Fix the SIM Not Provisioned MM#2 error

Here are some easy troubleshooting methods that you can follow to fix this error.

Restart Your Phone

Now, this is a really simple fix that users often follow when they suspect some minor software bug may be causing a certain glitch. Usually, restarting the device fixes several such minor snags.

You can also try switching off your phone and then turning it back on to fix the SIM card not provisioned MM 2 error. You can then check if the network can be set or if the error continues.

Try to Re-insert the SIM card properly

You can try to re-insert the SIM card by taking it out from the slot and putting it back once again. Often due to improper placement, the SIM does not work and the connectivity is not established with the network provider.

Try the Secondary SIM card slot

Another possible cause of Android’s “SIM Not Provisioned MM-2” error is that the SIM card slot may be damaged or corrupted. You don’t have to rush to get it checked or repaired because of the dual or hybrid SIM technology. Remove the SIM card from its slot and insert it into the other slot to rule out this possibility, if it exists. You may be sure that the SIM card slot was damaged if this solution worked for you.

Wait for the SIM Card to Activate Completely

When you register a new SIM card it may take some time to activate and establish a stable network for commencing calls, messages, and everything else. You can either wait for a few hours or you can visit the outlet where you purchased the SIM card to find out when it will be activated.

It is also possible to contact the tele-carrier whose SIM card you are using. Just reach out to their customer support and let them know about SIM activation. They will help you out.

The procedure to activate SIM cards will differ from carrier to carrier. Either the carrier will auto-activate the SIM or you may have to log in to their official website and perform some type of registration to activate it. Often, you will have to manually activate the SIM card through the device itself.

Is the SIM Card Broken?

If you re-insert the SIM card, ensure that it is not broken. Even though it doesn’t happen every now and then, customers do complain about damaged SIM cards. It doesn’t matter whether your SIM card is activated or not. If it is broken then it will not be able to create any communication between your device and the network provider.

Often users scratch the SIM card (the side that appears golden) which may damage its make and cause you to see the SIM Not Provisioned MM 2 error.

If at all the SIM card is damaged, then contact your tele-carrier customer support or the outlet where you purchased the SIM card and get it replaced.

Once you receive a new SIM card, check it for any damage before using it.  

Test the SIM card with other phones

If you put the SIM card into one device and get the SIM Not Provisioned MM 2 error message, then you can take that SIM card out and put it into other phones to determine if the error issue persists.

If you do not experience any problems with other devices, then the earlier device might have hardware issues with the slot in which the SIM card is inserted. Therefore, you need to have that device checked.

In any case, if you continue to receive the SIM not provisioned MM2 error on other devices, get a new SIM card as previously suggested. It is possible that the SIM card has been broken or damaged.  

Contact the Network Provider or your Local Telecom Service Center

Alternatively, if the SIM does not activate, it is necessary to contact your carrier or network (from another device!). Explanation of the error message and the procedures you’ve followed up to this point are required.

As previously said, there may be a problem with the activation server, which would prevent your SIM card from being recognized and activated. If this happens, you will see the error message “SIM not provisioned.”

In most cases, your carrier customer service will keep you on the phone as they explore the problem further. Because of the difficulty with the activation server, there may be a delay in receiving the SIM card’s activation code. In addition, you’ll have a better understanding of the issue and a likely timeline for its correction.

Get a new SIM card replacement

Do you still have no luck finding the right SIM fix for your mobile device? It’s time to request a new SIM card, or even an eSIM if your phone is capable of accepting one.

You could contact your network operator for assistance, but you’ll probably find that going to a local phone store (belonging to the same telecom company) is more convenient. In an ideal world, you would have a branch of your network or a franchise location.

They’ll be able to do diagnostics on the SIM card and, hopefully, fix the “SIM not provisioned MM2” error. Don’t be concerned if they repeat any of the steps you’ve previously performed through this article since the steps indicated here are a normal part of the diagnostic procedure.

If the local phone store tells you that you’ll have to get a new SIM card, that shouldn’t be an issue. The retailer will have the tools necessary to manage the swap and link the new SIM card to your existing account.

The above solutions are some of the possible fixes to the SIM card not provisioned MM 2 error on your mobile phone. You can test it out and leave a comment if you have any doubts.

Also Read:
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How to Fix Google Play Store Error Checking for Updates on Android devices


Swayam is a seasoned SEO content creator in the consumer-tech and automobile/EV domain. In a diverse career span of 5 years as a content creator and content manager he has collectively created over 4000 SEO-perfect blog posts on various popular websites.

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